Privacy & Cookie Policy
Introduction
At D&L Garage Doors, we respect your privacy and are committed to protecting your personal information. This Privacy & Cookie Policy explains how we collect, use, and safeguard your data when you visit our website.
We may update this policy from time to time to reflect changes in our practices or for legal and regulatory reasons. The latest version will always be available on this page.
Last updated: May 2025
What Data We Collect
We collect the following types of information:
- Contact Information: When you submit a form or request a quote, we collect your name, email address, phone number, and service address.
- Service Requests: Information about the garage door service you're interested in.
- Cookies and Usage Data: We collect information about how you interact with our website, including pages visited, time spent, and actions taken.
- Device Information: Browser type, operating system, device type, and IP address.
- Location Data: Approximate location based on your IP address or more precise location if you grant browser geolocation permission.
How We Use Your Data
We use your personal information for the following purposes:
- To provide and improve our services
- To respond to your inquiries and service requests
- To personalize your experience with location-specific content
- To send you relevant service information and promotions (if you've opted in)
- To analyze website traffic and improve our website
- To protect our rights, property, or safety, and that of our customers or others
We do not sell your personal information to third parties.
Your Location Data
Our website uses your location data to provide you with relevant, localized information about our services. This includes:
- Showing you the correct service area and contact information
- Displaying the appropriate phone number for your region
- Determining if you're within our service coverage
- Providing relevant pricing and service options for your area
We obtain your location in two ways:
- IP-based geolocation: A general approximation of your location based on your internet connection
- Browser geolocation: A more precise location if you explicitly permit your browser to share this information
Your location data is stored only with your consent and you can choose to reset or change your location at any time.
Your Choices
You have several options to control how we use your data:
Managing Cookies
You can manage your cookie preferences at any time by clicking the "Manage Cookies" button in the footer of our website.
Location Preferences
You can change your location preferences or reject location detection by using the location selector in our website header or footer.
Data Access & Deletion
You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us using the information below.
Contact Us
If you have any questions or concerns about our Privacy & Cookie Policy, please contact us:
D&L Garage Doors
Email: privacy@dlgaragedoors.com
Phone: (888) 641-5060
Mail: 6701 SE Foster Rd Unit #D, Portland, OR 97206