Privacy & Cookie Policy

Introduction

At D&L Garage Doors, we respect your privacy and are committed to protecting your personal information. This Privacy & Cookie Policy explains how we collect, use, and safeguard your data when you visit our website.

We may update this policy from time to time to reflect changes in our practices or for legal and regulatory reasons. The latest version will always be available on this page.

Last updated: May 2025

What Data We Collect

We collect the following types of information:

  • Contact Information: When you submit a form or request a quote, we collect your name, email address, phone number, and service address.
  • Service Requests: Information about the garage door service you're interested in.
  • Cookies and Usage Data: We collect information about how you interact with our website, including pages visited, time spent, and actions taken.
  • Device Information: Browser type, operating system, device type, and IP address.
  • Location Data: Approximate location based on your IP address or more precise location if you grant browser geolocation permission.

How We Use Your Data

We use your personal information for the following purposes:

  • To provide and improve our services
  • To respond to your inquiries and service requests
  • To personalize your experience with location-specific content
  • To send you relevant service information and promotions (if you've opted in)
  • To analyze website traffic and improve our website
  • To protect our rights, property, or safety, and that of our customers or others

We do not sell your personal information to third parties.

Your Location Data

Our website uses your location data to provide you with relevant, localized information about our services. This includes:

  • Showing you the correct service area and contact information
  • Displaying the appropriate phone number for your region
  • Determining if you're within our service coverage
  • Providing relevant pricing and service options for your area

We obtain your location in two ways:

  1. IP-based geolocation: A general approximation of your location based on your internet connection
  2. Browser geolocation: A more precise location if you explicitly permit your browser to share this information

Your location data is stored only with your consent and you can choose to reset or change your location at any time.

Cookies & Similar Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and help us improve our service. We use the following types of cookies:

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and remembering your preferences. You cannot opt out of these cookies.

We use essential cookies to determine your general location for service availability and region-specific content. These do not track or store identifiable personal data, but allow us to show you relevant service information for your area. Location determination is considered an essential function that works even if you select "Essential Cookies Only".

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They help us improve our website and services by showing us which pages are popular, tracking error messages, and measuring the effectiveness of our advertisements.

We use Google Analytics for this purpose. You can opt out of these cookies.

Marketing Cookies

These cookies are used to track visitors across websites. They are set to display targeted advertisements based on your interests and online behavior. If you decline these cookies, you will experience less targeted advertising.

We may use cookies from services like Google Ads or Meta Pixel. You can opt out of these cookies.

Most web browsers allow you to control cookies through their settings preferences. However, limiting cookies may affect your experience of our website.

Your Choices

You have several options to control how we use your data:

Managing Cookies

You can manage your cookie preferences at any time by clicking the "Manage Cookies" button in the footer of our website.

Location Preferences

You can change your location preferences or reject location detection by using the location selector in our website header or footer.

Data Access & Deletion

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us using the information below.

Contact Us

If you have any questions or concerns about our Privacy & Cookie Policy, please contact us:

D&L Garage Doors

Email: privacy@dlgaragedoors.com

Phone: (888) 641-5060

Mail: 6701 SE Foster Rd Unit #D, Portland, OR 97206