D&L Neighbor Rewards
Give them $75 toward service. Get rewarded for the introduction.
Introduce a new customer to D&L. Earn a $25–$100 gift card when their qualifying job is completed and paid.
For your neighbor
$75service credit
For eligible new customers after qualifying completed and paid service. No cash value; diagnostic-only visits excluded. See program terms.
No account needed · Review before sending · One introduction email
For your neighbor
$75service credit
For eligible new customers after qualifying completed and paid service. No cash value; diagnostic-only visits excluded. See program terms.
1st successful qualifying referral
$25
2nd successful qualifying referral
$50
3rd successful qualifying referral
$75
4th+ successful qualifying referral
$100each
Successful qualifying referrals. Gift cards issued within 30 days after D&L verifies completed, paid service. Program terms apply.
See how Neighbor Rewards works
A quick guide to making an introduction, the service credit, and qualifying referral rewards.
A personal introduction. A shared benefit.
How it works
- 1
Ask their permission
Speak with a friend, family member, neighbor or colleague who needs garage door help. Make sure they know you are introducing them to D&L.
- 2
Make the introduction
Share the details and add an optional personal note. They receive one introduction email with a clear way to request service.
- 3
Get rewarded after qualifying service
After an eligible new customer completes and pays for qualifying service, D&L verifies your reward and issues a gift card within 30 days.
Customer experience · Google review
“Their work was quick, efficient and very clean.”
Who can take part?
Existing D&L customers age 18 or older can introduce new customers from a different household or service address. Submit before they contact or book with D&L. Qualifying service must be completed and paid within 90 days.
Check eligibility and exclusionsWho could use a reliable garage door team?
Speak with them first. Then make a personal introduction—we’ll handle the service conversation.
What should I have ready?
Your contact details and address to match your customer record; their name, email, phone, service city and ZIP; the help they need and permission to share. Their street address is optional if you do not know it. You can review and edit before sending.
Real service. Real recommendations.
A team you can feel good recommending.
Hear from D&L customers in Portland and Boise. These are their service experiences; rewards are for qualifying referrals, never for writing reviews.
Customer experience · Google review
“Daniel was so kind and efficient in getting our garage woes solved.”
Customer experience · Google review
“He answered all of my questions and alleviated all of my concerns.”
Customer experience · Google review
“I’ll use this service again, if needed, and would recommend them to my friends and family.”
More customer experiences
Customer experience · Google review
“Cam did an excellent job and explained to me how to best care for my door opener and springs.”
Customer experience · Google review
“Hector was pleasant, and professional.”
Your questions, answered.
When do I earn a reward?
After the referred person becomes an eligible new D&L customer, completes qualifying service, and the job is paid. D&L then verifies your reward tier. Submitting an introduction does not itself earn a reward.
Read the program termsHow much can I earn?
Your first successful qualifying referral earns $25, your second $50, your third $75, and your fourth and each successful referral after that earns $100. Pending leads do not advance your tier.
Read the program termsDoes my neighbor receive anything?
An eligible new customer can receive a $75 referral credit toward qualifying paid service. It is not cash, does not apply to diagnostic/trip-only visits, and generally cannot be combined with another offer.
Read the program termsCan I refer more than one person?
Yes. Each person and household must independently qualify. One reward is available per eligible new household/service address.
Read the program termsCan I refer myself or someone in my household?
No. The program is for introductions to a different new customer and household.
Read the program termsWhat if they already contacted D&L?
Existing customers and active leads before the referral is recorded generally do not qualify. D&L’s customer records control eligibility and attribution.
Read the program termsWill D&L keep emailing my neighbor?
The program sends one automatic introduction email per submission. Your neighbor is not automatically subscribed to ongoing marketing. If they request service, D&L can respond to that request.
Read the program termsHow long does a referral stay valid?
The default attribution window is 90 days from the introduction. The qualifying job must be completed and paid within that period. See the complete program terms.
Read the program termsHow do I receive my reward?
D&L issues your reward as a gift card within 30 days after verifying that the qualifying job is completed and paid. D&L may request information needed for payment or tax compliance.
Read the program termsHow do I ask about an existing referral?
Keep the Referral ID shown after submission and in your confirmation email. Contact D&L with that ID so the team can check your introduction and reward eligibility. You do not need an online account. Please do not submit the same person again to check their status.
Contact D&L with your Referral IDDo I need to speak with my neighbor first?
Yes. Before submitting, speak with the person and make sure they know you are sharing their information with D&L for this introduction. Only share information they have agreed you may provide.
Read the program termsWho sees my personal note?
Your note is included in the introduction email to the person you refer, and D&L receives it with the referral. Explain why you recommend us in your own words. It is optional; avoid private or sensitive details.
Write your introductionCan the credit be combined with coupons?
The referral credit cannot be combined with another promotion without D&L approval. Our team can explain which offer applies to the job.
View current offersKnow what to expect.
Helpful resources, one clear next step.
- Explore garage door services
- Check service areas
- Read program terms
- View current offers
- Ask our team
The referral credit cannot be combined with another promotion without D&L approval.
Good recommendations go further.
Someone come to mind?
Give someone you know a trusted place to start—and the opportunity for a qualifying $75 service credit.
Introduce someone to D&L →
