D&L Neighbor Rewards

Send a neighbor our way. We’ll reward you for it.

D&L Neighbor Rewards lets existing D&L Garage Doors customers refer someone they know. Earn a reward when your eligible new-customer referral completes qualifying paid service.

Your first successful referral
$25 reward
Your eligible neighbor
$25 service credit
Introduce a NeighborHow rewards work

Qualifying service required. One introduction email. No automatic marketing signup.

D&L Garage Doors service truck outside a home

Your rewards

The more successful referrals you make, the more each one can earn.

  1. 1st successful referral

    $25

  2. 2nd successful referral

    $50

  3. 3rd successful referral

    $75

  4. 4th and every successful referral after

    $100each

Your neighbor can receive a $25 referral credit toward qualifying service.

Pending leads do not advance your reward tier. D&L confirms eligibility after completed, paid service. Program terms apply.

Make the introduction. We’ll take it from there.

  1. 01

    Introduce someone you know

    Tell us who you are and who D&L may be able to help.

  2. 02

    D&L sends the introduction

    One email explains who referred them and how to reach us.

  3. 03

    We help with the garage door

    Our team handles their service request through the normal D&L process.

  4. 04

    A successful referral earns your reward

    After qualifying completed and paid service, D&L verifies your reward.

Program at a glance

Who can refer?
Existing D&L customers age 18 or older, introducing someone from a different household or service address.
Who qualifies?
New customers in an active service area, with no existing D&L lead, estimate, booking or job before the referral.
When does it count?
Submit before they request or book service. Qualifying service must be completed and paid within the 90-day attribution period.

Self, same-household, duplicate, warranty/no-charge, diagnostic-only, cancelled, refunded and unpaid referrals do not qualify. Complete eligibility rules and exclusions are in the program terms.

Check D&L service areasExplore garage door services

Warm introduction

This works best when you have already spoken with the person and they know you are sharing their information with D&L.

What should I have ready?
  • Your contact information and address so D&L can match your customer record.
  • Your neighbor’s name, email, phone and service city/ZIP. Their street address is optional if you do not know it.
  • The type of garage door help they need and their permission to share these details.

You can review and edit the introduction before sending. No account is required.

Step 1 of 4 — You

First, a little about you.

Fields marked * are required. No automatic marketing signup.

No reward is earned from submission alone. Contact D&L for help.

We treat a warm introduction like a real introduction.

D&L uses the information to make the introduction, route the service opportunity, administer Neighbor Rewards, prevent duplicate or abusive submissions, and keep appropriate business records. Your neighbor is not automatically added to marketing.

Privacy Policy · Referral Program Terms · D&L Trust Center

Your questions, answered.

When do I earn a reward?

After the referred person becomes an eligible new D&L customer, completes qualifying service, and the job is paid. D&L then verifies your reward tier. Submitting an introduction does not itself earn a reward.

How much can I earn?

Your first successful qualifying referral earns $25, your second $50, your third $75, and your fourth and each successful referral after that earns $100. Pending leads do not advance your tier.

Does my neighbor receive anything?

An eligible new customer can receive a $25 referral credit toward qualifying paid service. It is not cash, does not apply to diagnostic/trip-only visits, and generally cannot be combined with another offer.

Can I refer more than one person?

Yes. Each person and household must independently qualify. One reward is available per eligible new household/service address.

Can I refer myself or someone in my household?

No. The program is for introductions to a different new customer and household.

What if they already contacted D&L?

Existing customers and active leads before the referral is recorded generally do not qualify. D&L’s customer records control eligibility and attribution.

Will D&L keep emailing my neighbor?

The program sends one automatic introduction email per submission. Your neighbor is not automatically subscribed to ongoing marketing. If they request service, D&L can respond to that request.

How long does a referral stay valid?

The default attribution window is 90 days from the introduction. The qualifying job must be completed and paid within that period. See the complete program terms.

How do I receive my reward?

D&L issues your reward as a gift card within 30 days after verifying that the qualifying job is completed and paid. D&L may request information needed for payment or tax compliance.

How do I ask about an existing referral?

Keep the Referral ID shown after submission and in your confirmation email. Contact D&L with that ID so the team can check your introduction and reward eligibility. You do not need an online account. Please do not submit the same person again to check their status.

Do I need to speak with my neighbor first?

Yes. Before submitting, speak with the person and make sure they know you are sharing their information with D&L for this introduction. Only share information they have agreed you may provide.

Someone come to mind?

Introduce a Neighbor

Already submitted? Contact D&L about your referral and have your Referral ID ready.

D&L Neighbor Rewards | Refer a Friend & Get Rewarded