Why We Charge for Estimates
Our approach leads to better service, more accurate quotes, and greater value for our customers.
Honest Service Begins with Honest Pricing
At D&L Garage Doors, we believe in transparency from the very first interaction. Unlike many competitors, we charge a modest service call fee of $89 for our garage door estimates. This approach might seem unconventional, but it allows us to provide more accurate quotes, higher quality service, and ultimately better value to our customers.
Here's why our approach benefits you, even though it might initially seem counterintuitive:
More Accurate Quotes
When we charge for estimates, we send our most experienced technicians who thoroughly inspect your entire garage door system, not just the obvious problem. This comprehensive approach means our quotes include everything needed to solve the issue correctly the first time.
No Hidden Costs
Companies offering "free" estimates often make up for it with inflated repair prices or by recommending unnecessary work. Our service call fee ($89) is credited toward any work you approve, making the effective cost zero when you choose us for the repair.
Qualified Technicians
Our paid consultation model ensures we can send licensed, insured, and highly trained technicians to your home – not salespeople working on commission who might prioritize selling over solving your specific problem.
Upfront Solutions
In most cases, our technicians can complete repairs during the same visit as the estimate. We arrive in fully stocked service vehicles with the parts and tools needed to solve most common garage door problems immediately.
Focused on Long-Term Value
Our model attracts customers who value quality and expertise over just finding the lowest advertised price. This allows us to focus on delivering the best long-term solutions rather than the cheapest quick fix.
Respect for Your Time
Because we charge a nominal fee, we prioritize efficiency. Our technicians arrive on time, work quickly, and focus on solving your problem – not on extending their time to justify a "free" estimate.
How Our Estimate Process Works
- 1
Schedule Your Consultation
Call your local office or book online. We'll ask a few quick questions about your garage door to ensure we send the right technician.
- 2
Professional Inspection
Our licensed technician will thoroughly examine your entire garage door system, not just the symptom. This includes springs, cables, rollers, tracks, opener, and safety features.
- 3
Clear Recommendations
We'll explain exactly what's wrong and provide options with transparent pricing. You'll receive a written quote detailing all costs involved.
- 4
Same-Day Repairs (In Most Cases)
If you approve the work, we can typically complete the repairs immediately. Your $89 service call fee is applied to the repair cost.
Even if you decide not to proceed with the repair, you'll receive valuable professional insights about your garage door system and honest recommendations you can trust.
Regional Service Information
Portland Metro
Our Portland technicians serve the entire metro area including Portland, Beaverton, Gresham, Lake Oswego, and Tigard. In this region, the service call fee remains $89, which is credited toward any repair work. For Portland's older homes, our thorough estimates often help identify underlying issues that might be missed by less experienced technicians.
Office: 6701 SE Foster Rd Suite D, Portland, OR 97206
Boise & Treasure Valley
Our Boise team covers the Treasure Valley including Boise, Meridian, Nampa, Eagle, and Caldwell. The $89 service call fee applies in this region as well. With the extreme temperature variations in Idaho, our thorough inspections often identify issues related to the climate that might affect your garage door's performance.
Office: 3800 W Chinden Blvd #100, Boise, ID 83714
Salem & Mid-Valley
Our Salem service area includes Salem, Keizer, Albany, Corvallis, and surrounding communities. The same $89 service call fee applies, credited toward any approved work. This region's mix of older and newer homes requires our technicians to be familiar with a wide range of garage door systems.
Southwest Washington
For our customers in Vancouver, Camas, Battle Ground, and surrounding areas, the same $89 service call fee applies. The high moisture environment in Southwest Washington often creates specific challenges for garage doors that our thorough inspections help identify early.
What Our Customers Say
"I was hesitant about paying for an estimate, but it was completely worth it. The technician spent nearly an hour diagnosing issues I didn't even know existed. They fixed everything the same day, and the service call fee was applied to the repair. Much better than getting a 'free' quote that mysteriously results in a higher overall bill."
- Michael T.
"I had three different companies give me quotes. Two were 'free' and one was D&L with their $89 fee. The free quotes were quick, surface-level assessments with high repair costs. D&L actually took the time to diagnose properly, and their total price ended up being lower despite the initial fee. Lesson learned!"
- Sarah K.
Ready for a Professional Garage Door Assessment?
Schedule a consultation with our experienced technicians and discover the D&L difference.